Shipping & Returns

***Suasion Boutique shipping policies are subject to change without notice.***

We encourage you to contact us at +1.250.995.0133 or suasionboutique@gmail.com to inquire about shipping on your order.

 

Shipping

 

We offer free shipping on all orders within Canada.  All shipments are shipped the day after purchasing. We ship all items with Canada Post via expedited shipping and provide tracking numbers on all orders. Shipping and handling charges are non refundable.

Shipping and handling fees associated with returns are the responsibility of the purchaser.  Note that we check all items before shipping to ensure they are in perfect shape.  See below for Exchanges and Refunds.

 

US Shipments

There is a $16 flat rate shipping fee on all US orders. We ship Small Packet Air Shipping which does not have tracking. Please keep in mind taxes and duties may be applied at the U.S. border which are the responsibility of the purchaser and not the responsibility of Suasion.

 

International Shipments

We will ship to most international countries using Canada Post. International air is a flat rate fee of $60 and international ground is a flat rate fee of $40.  Shipping times will vary depending on what country they are being shipped too.  If you have any specific questions regarding international shipments please email us at shopsuasion@gmail.com

 

Exchanges & Refunds

 

In-store

All regular priced merchandise can be returned for credit or exchanged within 10 days of the purchase date. All sale items are final sale. Sorry, no cash refunds.

 

Online

All regular priced merchandise may be exchanged or returned if bought online. If you would like to return or exchange any items you must contact us within 72 hours of receiving the package via email to shopsuasion@gmail.com. You will receive an an email shortly after with return instructions and an Return Authorization number. Returns or exchanges that are sent COD or sent without a RA number will be refused. Suasion is not responsible for any shipping costs or duties incurred from exchanges or returns. All items must be in original condition with ALL tags still on. All items are thoroughly checked before they are shipped out.

We do not offer exchanges or returns on sale items, jewelry, candles or perfume and cosmetics.

 

Privacy Policy

Suasion is totally committed to protecting the privacy of our site visitors and customers. We will NEVER release any of your personal information to outside parties and you will never receive any unwanted emails. All transactions submitted to us are encrypted with 128 bit SSL security and cannot be intercepted by outside parties, guaranteed.